Round numbers beg to be negotiated, usually by counteroffer round numbers. Odd numbers sound harder, firmer, less negotiable.

The best people know that there are two phases in every crisis: the one where you manage it and the other where you learn from it. To succeed you have to do both

Commit yourself to quality from day one ... it's better to do nothing at all than to do something badly.

Anger can be an effective negotiating tool, but only as a calculated act, never as a reaction.

If Thomas Edison had gone to business school, we would all be reading by larger candles.

Today, if someone showed me a five-year plan, I'd toss out the pages detailing Years Three, Four and Five as pure fantasy Anyone who thinks he or she can evaluate business conditions five years from now, flunks.

People retire to do what I do every day.