It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.
Mary Parker FollettOne of the greatest values of controversy is its revealing nature. The real issues at stake come into the open and have the possibility of being reconciled.
Mary Parker FollettThe foreman today does not merely deal with trouble, he forestalls trouble. In fact, we don't think much of a foreman who is always dealing with trouble; we feel that if he is doing his job properly, there won't be so much trouble.
Mary Parker FollettPart of the task of the leader is to make others participate in his leadership. The best leader knows how to make his followers actually feel power themselves, not merely acknowledge his power.
Mary Parker Follett