there is a pernicious tendency to make the opinions of the expert prevail by crowd methods, to rush the people instead of educating them.
Mary Parker FollettThere is too great a tendency (perhaps encouraged by popular journalism) to deal with the dramatic moments, forgetting that these are not always the most significant moments. ... To find the significant rather than the dramatic features of industrial controversy, of a disagreement in regard to policy on board of directors or between managers, is essential to integrative business policies.
Mary Parker FollettPower-over is resorted to time without number because people will not wait for the slower process of education.
Mary Parker FollettWe must face life as it is and understand that diversity is its most essential feature.
Mary Parker Follett