while the executive should give every possible value to the information of the specialist, no executive should abdicate thinking on any subject because of the expert. The expert's information or opinion should not be allowed automatically to become a decision. On the other hand, full recognition should be given to the part the expert plays in decision making.
Mary Parker FollettThe foreman today does not merely deal with trouble, he forestalls trouble. In fact, we don't think much of a foreman who is always dealing with trouble; we feel that if he is doing his job properly, there won't be so much trouble.
Mary Parker FollettThat is always our problem, not how to get control of people, but how all together we can get control of a situation.
Mary Parker FollettAnd the most successful leader of all is one who sees another picture not yet actualized. He sees the things which belong in his present picture but which are not yet there.
Mary Parker Follett