if you wish to train yourself for higher executive positions, the first thing for you to decide is what you are training for. Ability to dominate or manipulate others? That ought to be easy enough, since most of the magazines advertise sure ways of developing something they call 'personality.' But I am convinced that the first essential of business success is the capacity for organized thinking.

The manager cannot share his power with division superintendent or foreman or workman, but he can give them opportunities for developing their power.

Conflict is resolved not through compromise, but through invention.

the point of educating instead of blaming seems to me very important. For nothing stultifies one more than being blamed. Moreover, if the question is, who is to blame?, perhaps each will want to place the blame on someone else, or on the other hand, someone may try to shield his fellow-worker. In either case the attempt is to hide the error and if this is done the error cannot be corrected.

Management is the art of getting things done through people.

There is no such thing as vicarious experience.

It is not opposition but indifference which separates men.