I wish we could understand the word expert as expressing an attitude of mind which we can all acquire rather than the collecting of information by a special caste. ... Many of us are calling for experts because, acutely conscious of the mess we are in, we want someone to pull us out.

we should think not only of what the leader does to the group, but also of what the group does to the leader.

Leader and followers are both following the invisible leader - the common purpose. The best executives put this common purpose clearly before their group. While leadership depends on depth of conviction and the power coming therefrom there must also be the ability to share that conviction with others, the ability to make purpose articulate. And then that common purpose becomes the leader.

We can never catch up with life ... we shall always be eating the soft part of our melting ice and meanwhile the nice hard part is rapidly melting too.

Majority rule rests on numbers; democracy rests on the well-grounded assumption that society is neither a collection of units nor an organism but a network of human relations.

It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.

The manager cannot share his power with division superintendent or foreman or workman, but he can give them opportunities for developing their power.