Crowd action is the outcome of agreement based on concurrence of emotion rather than of thought.
Mary Parker FollettLeadership is not defined by the exercise of power but by the capacity to increase the sense of power among those led. The most essential work of the leader is to create more leaders.
Mary Parker FollettThe ablest administrators do not merely draw logical conclusions from the array of facts of the past which their expert assistants bring to them, they have a vision of the future.
Mary Parker Follettadministrative purpose usually outruns the facts. Indeed the administrative official's ardor for facts usually begins when he wants to change the facts!
Mary Parker Follett