I wish we could understand the word expert as expressing an attitude of mind which we can all acquire rather than the collecting of information by a special caste. ... Many of us are calling for experts because, acutely conscious of the mess we are in, we want someone to pull us out.
Mary Parker FollettIn the small group then is where we shall find the inner meaning of democracy, its very heart and core.
Mary Parker Follettwhile the executive should give every possible value to the information of the specialist, no executive should abdicate thinking on any subject because of the expert. The expert's information or opinion should not be allowed automatically to become a decision. On the other hand, full recognition should be given to the part the expert plays in decision making.
Mary Parker FollettCoercive power is the curse of the universe, coactive power, the enrichment and advancement of every human soul.
Mary Parker Follett