There are three ways of dealing with difference: domination, compromise, and integration. By domination only one side gets what it wants; by compromise neither side gets what it wants; by integration we find a way by which both sides may get what they wish.

What people often mean by getting rid of conflict is getting rid of diversity, and it is of the utmost importance that these should not be considered the same.

The most successful leader of all is the one who sees another picture not yet actualized. He sees the things which are not yet there... Above all, he should make his co-workers see that it is not his purpose which is to be achieved, but a common purpose, born of the desires and the activities of the group.

I am convinced that any feeling of exaltation because we have people under us should be conquered, for I am sure that if we enjoy being over people, there will be something in our manner which will make them dislike being under us.

we should think not only of what the leader does to the group, but also of what the group does to the leader.

One of the greatest values of controversy is its revealing nature. The real issues at stake come into the open and have the possibility of being reconciled.

Democracy must be conceived as a process, not a goal.