It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.

there is a pernicious tendency to make the opinions of the expert prevail by crowd methods, to rush the people instead of educating them.

The conflict of chemistry we do not think reprehensible. If we could look at social conflict as neither good nor bad, but simply a fact, we should make great strides in our thinking.

Crowd action is the outcome of agreement based on concurrence of emotion rather than of thought.

Another idea that is changing is that the leader must be one who can make quick decisions. The leader to-day is often one who thinks out his decisions very slowly.

It is not opposition but indifference which separates men.

We must face life as it is and understand that diversity is its most essential feature.