The key to leadership is having a vision, and being strong enough to say no and not try to please everybody. Thats a recipe for failure. Leadership is practiced through attitude and actions, rather than words and memos.

To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually, it’s scripted nonsense that makes it seem like I’ve done something wrong. You’ve single-handedly improved my perception tenfold. Someone there ought to give you a pay raise."

I never really felt like my age stopped people from wanting to work with me. I was speaking at conferences and lecturing at universities at 18, and I think that was mainly because web developing and management was a really young industry.

On April 1, 1998, I launched Webmaster-Resources.com, and I remember that date specifically because it was the date that the price of a two-year domain name registration dropped from $100 to $70, and considering I was funding this out of my allowance, that $30 made all the difference.

Ultimately a good logo is something that people recognize instantly and relate to.

Don't drag candidates through weeks of endless interviews. Don't flake out on interviews. At DeveloperAuction, we often have offer letters prepared in advance, so we can hand them to great candidates as they are leaving the office.

A poor logo doesn't mean a business will fail, and a good logo doesn't mean it will succeed - it just helps. Ultimately a good logo is something that people recognize instantly and relate to.