People who say it takes money to make money are using the worst excuse ever. . . Create massive value for others by providing a solution where no other exists.

I think I was very nave early on, but that also meant I didn't know what couldn't be done.

To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually, it’s scripted nonsense that makes it seem like I’ve done something wrong. You’ve single-handedly improved my perception tenfold. Someone there ought to give you a pay raise."

Don't drag candidates through weeks of endless interviews. Don't flake out on interviews. At DeveloperAuction, we often have offer letters prepared in advance, so we can hand them to great candidates as they are leaving the office.

People who say it takes money to make money are using the worst excuse ever. . . Create massive value for others by providing a solution where no other exists.

The main thing that 99designs is about is choice. Its a fantastic model that eliminates risk for small business owners and puts designers on equal footing.

Ultimately a good logo is something that people recognize instantly and relate to.