Empathy is the faculty to resonate with the feelings of others. When we meet someone who is joyful, we smile. When we witness someone in pain, we suffer in resonance with his or her suffering.

A big part of pain is the subjective reaction of trying to revolt against pain. If it's there, it's better to deal with it. Most of it is "I cannot stand it," and that component is enhancing pain so much.

[Some of the people I'd met] were wonderful people as human beings, and some people were more difficult. I could not see a correlation between their particular genius in playing chess and music and mathematics, etc. ... with human qualities. Some were really good, wonderful people, and some were difficult characters, but there was no clear correlation. But when I met some spiritual masters, [I thought that] there had to be a correlation, and it turned out to be true.

Meditation is about cultivating constructive emotions, like altruism, compassion.

When you see a Tibetan doctor taking care of a patient, first of all, of course there are many wonderful medicines that come from [there in the past] 2,000 years. But this doctor is usually so attentional, so kind, and so careful of what you really feel and then [he sees] you as a human being instead of running you through some quick tests. So that itself, the trust and confidence in someone that cares for you is of course so invigorating... that someone cares.

If we dedicate a certain amount of time each day to cultivating compassion or any other positive quality, we are likely to attain results, just like when we train the body... Meditation consists of familiarizing ourselves with a new way of being, of managing our thoughts and the way we perceive the world. Through the recent advances in neuroscience it is now possible to evaluate these methods and to verify their impact on the brain and body.

We deal with our mind from morning until evening. This mind can be our best friend or our worst enemy. We should do everything we can to improve outer circumstances - remedying poverty, inequalities, conflicts, and so on - while also doing our best to achieve a state of mind that give us the inner resources to deal with the ups and downs of life.