We cannot avoid growing old; but we can avoid growing cold.

The first responsibility of a leader is to define reality.

Earning trust is not easy, nor is it cheap, nor does it happen quickly. Earning trust is hard and demanding work. Trust comes only with genuine effort, never with a lick and a promise.

Above all, leadership is a position of servanthood.

A whale is as unique as a cactus. But don't ask a whale to survive Death Valley. We all have special gifts. Where we use them and how determines whether we actually complete something.

Leaders who keep promises and followers who respond in kind create an opportunity generate enormous energy around their commitment to serve others.

We can teach ourselves to see things the way they ARE. Only with vision can we begin to see things the way they CAN BE.