There may be no single thing more important in our efforts to achieve meaningful work and fulfilling relationships than to learn to practice the art of communication.

We see a decline of civility, and, sadly, it’s often modeled by the very people from whom we have the least right to expect it.

Understanding and accepting diversity enables us to see that each of us is needed.. It also enables us to begin to think about being abandoned to the strengths of others, of admitting that we cannot know or do everything.

A friend of mine characterizes leaders simply like this: Leaders don't inflict pain. They bear pain.

We do not grow by knowing all of the answers, but rather by living with the questions.

Without forgiveness, there can be no real freedom to act within a group.

Leadership is liberating people to do what is required of them in the most effective and humane way possible.