A friend of mine characterizes leaders simply like this: Leaders don't inflict pain. They bear pain.

In most vital organizations, there is a common bond of interdependence, mutual interest, interlocking contributions, and simple joy.

Leadership is much more an art, a belief, a condition of the heart, than a set of things to do.

We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?

By ourselves we suffer serious limitations. Together we can be something wonderful.

Leadership is liberating people to do what is required of them in the most effective and humane way possible.

Everyone in a successful organization must be willing and ready to risk. Risk is like change; it's not a choice.