Change without continuity is chaos. Continuity without change is sloth-and very risky.

Above all, leadership is a position of servanthood.

Intimacy is at the heart of competence. It has to do with understanding, with believing, and with practice. It has to do with the relationship to one's work.

Trust cannot be bought or commanded, inherited or enforced. To maintain it, leaders must continually earn it.

Sometimes we think we're a little too gifted to show up, yo uknow. But none of us truly is...By avoiding risk we really risk what's most important in life---reaching toward growth, our potential, and a true contribution to a common good.

Leadership is much more an art, a belief, a condition of the heart, than a set of things to do.

Innovation is the lifeblood of an organization. Knowing how to lead and work with creative people requires knowledge and action that often goes against the typical organizational structure. Protect unusual people from bureaucracy and legalism typical of organizations.