The simple act of recognizing diversity in corporate life helps us to connect the great variety of gifts that people bring to the work and service of the corporation.

Leaders who keep promises and followers who respond in kind create an opportunity generate enormous energy around their commitment to serve others.

Leaders don't inflict pain - they share pain.

Leadership is much more an art, a belief, a condition of the heart, than a set of things to do.

No question about it: potential is wrapped in great mystery. Like rainbows, which are really circles-we see only the upper halves, the horizon hides the rest-potential never reveals its entirety.

Everyone in a successful organization must be willing and ready to risk. Risk is like change; it's not a choice.

The signs of outstanding leadership appear primarily among the followers. Are the followers reaching their potential? Are they learning? Serving? Do they achieve the required results? Do they change with grace? Manage conflict?