Leaders don't inflict pain - they share pain.

The first responsibility of a leader is to define reality.

We cannot avoid growing old; but we can avoid growing cold.

No question about it: potential is wrapped in great mystery. Like rainbows, which are really circles-we see only the upper halves, the horizon hides the rest-potential never reveals its entirety.

Understanding and accepting diversity enables us to see that each of us is needed.. It also enables us to begin to think about being abandoned to the strengths of others, of admitting that we cannot know or do everything.

Innovation is the lifeblood of an organization. Knowing how to lead and work with creative people requires knowledge and action that often goes against the typical organizational structure. Protect unusual people from bureaucracy and legalism typical of organizations.

The key elements in the art of working together are how to deal with change, how to deal with conflict, and how to reach our potential...the needs of the team are best met when we meet the needs of individual persons.