No question about it: potential is wrapped in great mystery. Like rainbows, which are really circles-we see only the upper halves, the horizon hides the rest-potential never reveals its entirety.

Leaders should leave behind them assets and a legacy.

The greatest thing is, at any moment, to be willing to give up who we are in order to become all that we can be.

Understanding the diversity of our gifts enables us to begin taking the crucial step of trusting each other.

We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?

In addition to all of the ratios and goals and parameters and bottom lines, it is fundamental that leaders endorse a concept of persons. This begins with an understanding of the diversity of people's gifts and talents and skills. Recognizing diversity gives us the chance to provide meaning, fulfillment and purpose, which are not to be relegated solely to private life any more than such things as love, beauty and joy. The art of leadership lies in polishing and liberating and enabling those gifts.

Leadership is liberating people to do what is required of them in the most effective and humane way possible.