Understanding and accepting diversity enables us to see that each of us is needed.. It also enables us to begin to think about being abandoned to the strengths of others, of admitting that we cannot know or do everything.

The first responsibility of a leader is to define reality.

We can teach ourselves to see things the way they ARE. Only with vision can we begin to see things the way they CAN BE.

The signs of outstanding leadership appear primarily among the followers. Are the followers reaching their potential? Are they learning? Serving? Do they achieve the required results? Do they change with grace? Manage conflict?

A friend of mine characterizes leaders simply like this: Leaders don't inflict pain. They bear pain.

Leadership is liberating people to do what is required of them in the most effective and humane way possible.

We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?