Sam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards.

Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.

Servant leadership is the foundation and the secret of Sam Walton's ability to achieve team synergy.

Sam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards.

Differentiate your products, provide great service and don't even think about trying to compete with Wal-Mart on Price.

The key to Operations at Wal-Mart is their ability to maintain the highest standards while at the same time getting things done with lockstep execution.

Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations.