Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.
Michael BergdahlSam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards.
Michael BergdahlWhen you compete with Wal-Mart, even if you think you've found a niche don't ever become complacent.
Michael BergdahlWal-Mart hires average people but squeezes above average performance and results out of them.
Michael Bergdahl