Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.
Michael BergdahlSam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards.
Michael BergdahlSam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations.
Michael Bergdahl