Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.
Michael BergdahlWhen you compete with Wal-Mart, even if you think you've found a niche don't ever become complacent.
Michael BergdahlAt Wal-Mart, if you couldn't explain an idea or a concept in simple terms on one page of paper Sam Walton considered the new idea too complicated to implement.
Michael BergdahlThe key to Operations at Wal-Mart is their ability to maintain the highest standards while at the same time getting things done with lockstep execution.
Michael Bergdahl