When you compete with Wal-Mart, even if you think you've found a niche don't ever become complacent.

Servant leadership is the foundation and the secret of Sam Walton's ability to achieve team synergy.

Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.

When you compete with Wal-Mart, even if you think you've found a niche don't ever become complacent.

Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations.

The key to Operations at Wal-Mart is their ability to maintain the highest standards while at the same time getting things done with lockstep execution.

Empowering people turns Wal-Mart's culture into a competitive advantage.