Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.

Wal-Mart hires average people but squeezes above average performance and results out of them.

Empowering people turns Wal-Mart's culture into a competitive advantage.

At Wal-Mart, if you couldn't explain an idea or a concept in simple terms on one page of paper Sam Walton considered the new idea too complicated to implement.

Servant leadership is the foundation and the secret of Sam Walton's ability to achieve team synergy.

Sam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards.

Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.