Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.
Michael BergdahlServant leadership is the foundation and the secret of Sam Walton's ability to achieve team synergy.
Michael BergdahlThe key to competing and surviving against Wal-Mart is to focus your business into a niche or pocket where you can leverage your strengths in the local marketplace.
Michael Bergdahl