The key to Operations at Wal-Mart is their ability to maintain the highest standards while at the same time getting things done with lockstep execution.
Michael BergdahlSam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.
Michael BergdahlAt Wal-Mart, if you couldn't explain an idea or a concept in simple terms on one page of paper Sam Walton considered the new idea too complicated to implement.
Michael BergdahlWal-Mart hires average people but squeezes above average performance and results out of them.
Michael Bergdahl