We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.

If you don't have jobs, it's hard to have other things like health and education.

Each day that you're moving toward your dreams without compromising who you are, you're winning

If you're happy, that's probably the most important thing. Everyone probably has their own definition of success, for me it's happiness. Do I enjoy what I'm doing? Do I enjoy the people I'm with? Do I enjoy my life?

Collaboration equals innovation.

One of the things I benefited from when I started this business was that I didn't know anything. I was just instinct with no preconceived notions. This enabled me to learn and change quickly without having to worry about maintaining any kind of status quo, like some of my bigger competitors.

The speed of the Internet provides a fundamentally different perspective on how business relationships occur ... The approach relies on collaboration, not on competition ... on sharing information, and understanding what we as businesses do best.