I started Dell 28 yrs ago with $1000. Revenues in 1984 were $6 million. Last year $62.1 billion. Impossible is nothing.

If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.

The key to using the Internet to extend and build relationships is to view ownership of information differently-you need to bring customers inside your business to create information partnerships ... relationships become the differentiator, more than products or services. Businesses become intertwined.

We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.

You can't be afraid to fail because that's when you learn.

Celebrate for a nanosecond.

We are all gifts to each other, and my own growth as a leader has shown me again and again that the most rewarding experiences come from my relationships.