If you're happy, that's probably the most important thing. Everyone probably has their own definition of success, for me it's happiness. Do I enjoy what I'm doing? Do I enjoy the people I'm with? Do I enjoy my life?

Each day that you're moving toward your dreams without compromising who you are, you're winning

If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?

The key is to listen to your heart and let it carry you in the direction of your dreams. I've learned that it's possible to set your sights high and achieve your dreams and do it with integrity, character, and love. And each day that you're moving toward your dreams without compromising who you are, you're winning.

The key to using the Internet to extend and build relationships is to view ownership of information differently-you need to bring customers inside your business to create information partnerships ... relationships become the differentiator, more than products or services. Businesses become intertwined.

If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.

If you have to go through life being unhappy to conform to society around you, that's not a very good deal.