If you're happy, that's probably the most important thing. Everyone probably has their own definition of success, for me it's happiness. Do I enjoy what I'm doing? Do I enjoy the people I'm with? Do I enjoy my life?

One of the things I benefited from when I started this business was that I didn't know anything. I was just instinct with no preconceived notions. This enabled me to learn and change quickly without having to worry about maintaining any kind of status quo, like some of my bigger competitors.

Whether you've found your calling, or if you're still searching, passion should be the fire that drives your life's work.

With the understanding that you will face tough times and amazing experiences, you must also commit to the adventure. Just have faith in the skills and the knowledge you've been blessed with and go.

If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?

If you're happy, that's probably the most important thing. Everyone probably has their own definition of success, for me it's happiness. Do I enjoy what I'm doing? Do I enjoy the people I'm with? Do I enjoy my life?

The key to using the Internet to extend and build relationships is to view ownership of information differently-you need to bring customers inside your business to create information partnerships ... relationships become the differentiator, more than products or services. Businesses become intertwined.