If managing were simple, why do the majority of businesses fail? If physicians had the same success rate as executives, the medical schools would have been shuttered long ago.

Automating a mess yields an automated mess.

If managing were simple, why do the majority of businesses fail? If physicians had the same success rate as executives, the medical schools would have been shuttered long ago.

Unless companies change these rules, any superficial re-organizations they perform will be no more effective than dusting the furniture in Pompeii.

A successful career will no longer be about promotion. It will be about mastery.

The transitional concept of management is reaching the end of the road.

Reengineering cannot be entrusted to the semi-competent, the hangers-on with nothing better to do.