If all you're trying to do is essentially the same thing as your rivals, then it's unlikely that you'll be very successful.

There's a fundamental distinction between strategy and operational effectiveness.

Apple does all of its research and development in America. It has all these brilliant people sitting in Silicon Valley. But until recently, Apple made nothing in America. Zero. And the jobs that were accessible to a good, well-trained worker that knew how to do welding or assembly, none of those jobs had stayed in America. We don't have the workforce.

I teach in the medical school, the School of Public Health, the Kennedy School of Government, and the Business School. And it's the best perch... because most of my work crosses boundaries.

Operational effectiveness and strategy are both essential to superior performance.

Change brings opportunities. On the other hand, change can be confusing.

The purpose of the corporation must be redefined as creating shared value, not just profit per se. This will drive the next wave of innovation and productivity growth in the global economy.