Touching clothes is just shopping foreplay, but it's changing. After all, you don't need to try a Mercedes to know that you'd like one.

Point out the problems, as long as you have a solution. I don't like critics who aren't doers themselves.

The power of your thoughts can influence how events turn out. I'm a positive person - when bad things happen, I can see the silver lining. As a result I think I am very lucky, even though I probably have as much bad luck as anyone else, and that translates into seeing opportunity.

My personal ambition remains the same - to be creative, to be modern, to stay one step ahead, to enjoy life.

I attend Internet conferences all the time, and they literally make the hairs on the back of my neck stand up.

I think the fashion industry was slightly put off by people they didn't know. They were presented with things like 20-gatefold color brochures.

I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive.