It turns out that we determine who our leaders are by unconscious undertones we all project with our voices - and of which we're completely unaware.

You can strengthen your leadership voice by finding what I call its Maximum Resonance Point and learning to pitch your voice there. That gives you the strongest voice and thus the one that people are most likely to want to follow.

Being embarrassed means that you're human, and we like you better for it

The conscious mind is easily overwhelmed. The unconscious mind is vast and far more powerful, but by definition we're not aware of it.

Emotions are charismatic. Focused emotions are very charismatic. To lead people with charisma, you need to take charge of and focus your emotions.

Mirror neurons make human empathy possible.

The person in power takes up the most space.