The person in power takes up the most space.

First ask why, and decide whether something is worth doing. Only after that should you set about doing it as well as you can.

In cyberspace, we get many fewer cues about the emotional states and attitudes of the people we're talking to. That makes it less interesting, easier to mis-communicate, and more likely to destroy trust. So you need to treat cyberspace with care, especially being aware of the fragile nature of trust in the virtual world.

Every human emits unconscious vocal undertones that determine who the leader is in the room.

Emotions are charismatic. Focused emotions are very charismatic. To lead people with charisma, you need to take charge of and focus your emotions.

Being embarrassed means that you're human, and we like you better for it

We all need to be astute in sending and reading power cues, so that we can prevent ourselves - and the world - from being manipulated by evil geniuses like Hitler.