I tend to be more interested in the trend pieces than who got a licensing deal for sunglasses, but that's not surprising.

The technology is not only the way we change stories, but also changing the relationship to the consumer.

You learn a lot from your customers, and when your customers are also your owners, you learn even more.

We should want our advertising to be compelling.

If we can help an advertiser refine a message so it works for our consumers, we should be doing that, but at the same time, you never want to do it by confusing the customer about what the experience is. If we fail in that regard, we do our brand and our customers a disservice.

I'm much more optimistic about the future than I probably was.

I tend to be more interested in the trend pieces than who got a licensing deal for sunglasses, but that's not surprising.