I am formally accountable to the steering board of the PIC, and I meet with nine ambassadors from the PIC every week. I have to have the capitals' broad agreement with what I do.

I've had much nastier things said about me in the British press than in the Bosnian press.

One of the great barriers to peace in the Middle East is that both sides, both Israel and the Palestinians, do not understand that they share a collective destiny.

Truth and reconciliation' are always combined, but I would split them: I don't think Bosnia is ready for reconciliation, but I do think it is ready for truth.

Politics is compromise.

It's not my job to be popular. I'm goal-driven; my job is to get results.

Maybe it's legitimate criticism, though it can be hurtful. Maybe I haven't paid sufficient attention to the people with whom I would have a natural affinity as a liberal, and they feel let down by that.