Listen to your customers but don't (always) believe what they say-they know even less about the future than you.
Institutional blindness is a major threat to the future of all corporations.
The Six Faces of the future are: Fast, Urban, Tribal, Universal, Radical and Ethical.
The larger the corporation, the greater the risk that you are flying blind.
Give people a convincing reason and they will lay down their very lives.
All the most powerful speeches ever made point to a better future.