The promise of every product and service is a better life. Profits are the prize for delivering on the promise.

The phrase "work-life balance" tells us that people think that work is the opposite of life. We should be talking about life-life balance.

Institutional blindness is a major threat to the future of all corporations.

The larger the corporation, the greater the risk that you are flying blind.

Listen to your customers but don't (always) believe what they say-they know even less about the future than you.

To every trend there is a counter-trend. There are a number of pendulums operating and each creates new business opportunities.

If happiness could be bought, we'd probably be unhappy at the price tag. If only the secret of happiness was as simple as getting wealthy and spending more.