Motivation is a battle for the heart, not just an appeal to the mind. Passion is always an expression of the soul.
In banking or insurance trust is the only thing you have to sell.
Tribalism is the most powerful force in the world.
Institutional blindness is a major threat to the future of all corporations.
The Six Faces of the future are: Fast, Urban, Tribal, Universal, Radical and Ethical.
The promise of every product and service is a better life. Profits are the prize for delivering on the promise.