The future is about emotion: reactions to events are usually far more important than the events themselves.
Patrick DixonListen to your customers but don't (always) believe what they say-they know even less about the future than you.
Patrick DixonThe future is about emotion: reactions to events are usually far more important than the events themselves.
Patrick DixonListen to your customers but don't (always) believe what they say-they know even less about the future than you.
Patrick Dixon