Motivation is a battle for the heart, not just an appeal to the mind. Passion is always an expression of the soul.

Volunteering is a window into the passions of the soul.

The phrase "work-life balance" tells us that people think that work is the opposite of life. We should be talking about life-life balance.

In banking or insurance trust is the only thing you have to sell.

The future is about emotion: reactions to events are usually far more important than the events themselves.

Listen to your customers but don't (always) believe what they say-they know even less about the future than you.

Motivation is a battle for the heart, not just an appeal to the mind. Passion is always an expression of the soul.