Failing to hold someone accountable is ultimately an act of selfishness.

The vast majority of organizations today have more than enough intelligence, experience and knowledge to be successful. What they lack is organizational health.

Building a strong team is both possible and remarkably simple. But is painfully difficult.

No action, activity, or process is more central to a healthy organization than the meeting

If the CEO's behavior is 95 per cent healthy while the rest of the organization is only 50 per cent sound, it is more effective to focus on that crucial and leveraged 5 per cent that makes up the reminder of the CEO's behavior.

I've become absolutely convinced that the seminal difference between successful companies and mediocre or unsuccessful ones has little, if anything, to do with what they know or how smart they are; it has everything to do with how healthy they are.

Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust.