There is just no escaping the fact that the single biggest factor determining whether an organization is going to get healthier - or not - is the genuine commitment and active involvement of the person in charge.
Patrick LencioniTrust is the confidence among team members that their peers' intentions are good, and that there is no reason to be protective or careful around the group. In essence, teammates are not comfortable being vulnerable with one another.
Patrick LencioniBuilding a cohesive leadership team is the first critical step that an organization must take if it is to have the best chance at success.
Patrick LencioniLeaders must display their humanness. Those under their authority must be empowered & have the courage to engage in honest dialogue.
Patrick LencioniTeamwork remains a sustainable competitive advantage that has been largely untapped because it is hard to measure (teamwork impacts the outcome of an organization in such comprehensive and invasive ways that it's virtually impossible to isolate it as a single variable) and because it is extremely hard to achieve (it requires levels of courage and discipline that few executives possess) - ironically, building a strong team is very simple (it doesn't require masterful insights or tactics).
Patrick Lencioni