If the CEO's behavior is 95 per cent healthy while the rest of the organization is only 50 per cent sound, it is more effective to focus on that crucial and leveraged 5 per cent that makes up the reminder of the CEO's behavior.

Leaders must display their humanness. Those under their authority must be empowered & have the courage to engage in honest dialogue.

Trust is the foundation of real teamwork (there is nothing touchy-feely about this).

. . . his biggest problem was his need for a problem.

Experiential team exercises can be valuable tools for enhancing teamwork as long as they are layered upon more fundamental and relevant processes.

Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.

Choose your companions before you choose your road.