Organizational health is the single greatest competitive advantage in any business.
Patrick LencioniIt's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board.
Patrick LencioniSuccess comes only for those groups that overcome the all-too-human behavioral tendencies that corrupt teams and breed dysfunctional politics within them.
Patrick LencioniAchieving vulnerability-based trust (where team members have overcome their need for invulnerability) is difficult because in the course of career advancement and education, most successful people learn to be competitive with their peers, and protective of their reputations. It is a challenge for them to turn those instincts off for the good of the team, but that is exactly what is required.
Patrick Lencioni