When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.
Patrick LencioniTeam members have to be focused on the collective good of the team. Too often, they focus their attention on their department, their budget, their career aspirations, their egos.
Patrick LencioniLike a good marriage, trust on a team is never complete; it must be maintained over time.
Patrick LencioniLeaders must display their humanness. Those under their authority must be empowered & have the courage to engage in honest dialogue.
Patrick Lencioni