MOST LIES succeed because no one goes through the work to figure out how to catch them.

It is our responsibility to learn to become emotionally intelligent. These are skills, they’re not easy, nature didn’t give them to us - we have to learn them.

Smiles are probably the most underrated facial expressions, much more complicated than most people realize. There are dozens of smiles, each differing in appearance and in the message expressed.

Most liars can fool most people most of the time.

If a person feels terrible, it usually should not be shown or acknowledged during a greeting exchange. Instead, the unhappy person is expected to conceal negative feelings, putting on a polite smile to accompany the “Just fine, thank you, and how are you?” reply to the “How are you today?” The true feelings will probably go undetected, not because the smile is such a good mask but because in polite exchanges people rarely care how the other person actually feels.

People do misinterpret events, especially the meaning of other people’s actions and the motives that lead people to act one way or another.

People also smile when they are miserable.