Relationship and connectedness are the pre-condition for change. Every meeting, every process, every training program has to get people connected first. Otherwise the content falls on deaf ears. So small groups are an essential building block to any future you want to create.
Peter BlockWe are reluctant to let go of the belief that if I am to care for something I must control it.
Peter BlockAdvice is unfriendly to learning, especially when it is sought. Most of the time when people seek advice, they just want to be heard. Advice at best stops the conversation, definitely inhibits learning, and at worst claims dominance.
Peter BlockI discovered that resolution of conflict comes from people being able to express their own feelings and their own needs in the face of another. Making agreements and setting goals without building upon the feelings of the parties involved is empty, because it does not consider the vulnerabilities of our own humanity.
Peter Block