In todays economy, the most important resource is no longer labor, capital or land; it is knowledge

Information is the manager's main tool, indeed the manager's capital, and it is he who must decide what information he needs and how to use it.

You can't manage knowledge.Knowledge is between two ears and only between two ears.

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.

Luck never built a business. Prosperity and growth come only to the business that systematically finds and exploits its potential.

Strong people have strong weaknesses.

Culture eats Christianity for breakfast.