I would hope that American managers-indeed, managers worldwide-continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals." Management affects people and their lives.

Production is not the application of tools to materials, but logic to work.

The great challenge to management today is to make productive the tremendous new resource, the knowledge worker. This, rather than the productivity of the manual worker, is the key to economic growth and economic performance in today's society.

It is willingness of people to give of themselves over and above the demands of the job that distinguishes the great from the merely adequate.

The experience of the human race indicates strongly that the only person in abundant supply is the universal incompetent.

Economists think the poor need them to tell them that they are poor.

Replace your pursuit of success with the pursuit of contribution.