What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.

If a government commission had worked on the horse, you would have the first horse that could operate its knee joint in both directions. The trouble is it couldn't have stood up.

The 1st question the effective decision-maker asks is: 'Is this a generic situation or an exception?'

Innovation opportunities do not come with the tempest but with the rustling of the breeze.

One of the great movements in my lifetime among educated people is the need to commit themselves to action. Most people are not satisfied with giving money; we also feel we need to work.

Effective organizations put people in jobs in which they can do the most good. They place people -- and allow people to place themselves -- according to their strengths.

Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change